FAQ

Question 1

How do I order a Shelby vehicle in Europe?

Accepted Answer

All Shelby vehicles for Europe and Asia-Pacific are ordered exclusively through GUA B.V. You can contact us via the enquiry form on our website, by email at shelby-international-sales@gua-intl.com, or through one of our 14 authorised dealer and service locations. We will guide you through model selection, specification, pricing, and delivery.

Question 2

How long does delivery take?

Accepted Answer

Delivery timelines vary by model and current production schedule at Shelby American in Las Vegas. Typically, vehicles are delivered within 3–6 months from order confirmation. Vehicles listed on our 'Vehicles on Stock' page are available for immediate delivery. We will provide a precise timeline when your order is confirmed.

Question 3

Can I configure my Shelby to a custom specification?

Accepted Answer

Yes. Many Shelby models offer a range of factory options including exterior colours, stripe packages, interior trim, and performance upgrades. Our team will work with you to build the specification that suits your preferences, subject to availability from Shelby American.

Question 4

Do you ship to countries outside Europe?

Accepted Answer

GUA B.V. covers Europe and Asia-Pacific. If you are located in Asia-Pacific, please contact us directly to discuss logistics, import duties, and homologation requirements specific to your country.

Question 5

What payment methods do you accept?

Accepted Answer

We accept bank transfer (SWIFT/SEPA) and can arrange financing through selected partners. A deposit is required to confirm your order, with the balance due prior to delivery. Full payment details are provided at the time of order confirmation.

Question 6

Are Shelby vehicles road-legal in Europe?

Accepted Answer

Yes. All Shelby vehicles supplied by GUA B.V. are fully homologated for European road use and comply with applicable EU regulations. Each vehicle is supplied with the necessary documentation for registration in your country.

Question 7

What fuel does a Shelby vehicle require?

Accepted Answer

All Shelby supercharged petrol vehicles require a minimum of 98 RON (Super Plus) unleaded fuel. Using lower-octane fuel can cause engine knock and will void the warranty. The Shelby Mach-E GT is fully electric and requires no fuel.

Question 8

What is the warranty on a Shelby vehicle?

Accepted Answer

All Shelby vehicles supplied by GUA B.V. carry a 2-year / 50,000 km warranty, whichever comes first. The warranty covers defects in materials and workmanship on Shelby-specific components. Ford factory components retain their standard Ford warranty. Warranty must be activated within 30 days of delivery via our online registration form.

Question 9

What is the run-in procedure for a new Shelby?

Accepted Answer

New Shelby vehicles require a 1,600 km break-in period. During this period, avoid sustained high RPM, hard acceleration, and track use. Full details are provided in our Run-In Procedures guide, which also covers oil change intervals, supercharger oil, spark plug gaps, and air filter service schedules.

Question 10

Can I use my Shelby on a race track?

Accepted Answer

Track use is permitted after the 1,600 km break-in period is complete. However, track use may affect your warranty coverage on certain components. We recommend contacting our service team before your first track day to discuss any additional preparation or insurance considerations.

Question 11

Where can I have my Shelby serviced?

Accepted Answer

GUA B.V. operates 14 authorised dealer and service locations across Europe. All service centres are trained and equipped to work on Shelby vehicles. You can find your nearest location on our Dealers & Partners page. For specialist Shelby-specific work, our main service centre in the Netherlands is available.

Question 12

How do I register my Shelby in the official Shelby Registry?

Accepted Answer

Every Shelby vehicle has a unique serial number and can be registered in the official Shelby American Registry. This provides a certificate of authenticity and permanently records your vehicle's specification. You can initiate registration through our Shelby Registry page or by contacting our team.

Question 13

What is Team Shelby membership?

Accepted Answer

Team Shelby is the official Shelby American owners club. Membership provides access to exclusive events, track days, factory tours, early access to new models, and a global community of Shelby enthusiasts. GUA B.V. manages European Team Shelby membership. Details are available on our Team Shelby page.

Question 14

Can I order official Shelby merchandise?

Accepted Answer

Yes. GUA B.V. offers a curated range of official Shelby American merchandise including apparel, helmets, accessories, and the Shelby E-Bike Limited Edition. You can browse categories and submit an order enquiry on our Merchandise page.

Question 15

Who is GUA B.V.?

Accepted Answer

GUA B.V. is the official and exclusive distributor of Shelby American vehicles for Europe and Asia-Pacific. Based in the Netherlands, we have been operating for over 20 years and have delivered more than 750 Shelby vehicles across 37 countries. We work directly with Shelby American in Las Vegas to bring the full range of Shelby models to European customers.

Question 16

How many dealer locations does GUA B.V. operate?

Accepted Answer

GUA B.V. operates 14 authorised dealer and service locations across Europe. Our network covers the Netherlands, Germany, Belgium, France, Switzerland, and other key markets. Each location is fully trained and authorised to sell and service Shelby vehicles.

Question 17

How do I contact GUA B.V.?

Accepted Answer

You can reach our sales team at shelby-international-sales@gua-intl.com, or our service team at service@gua-intl.com. You can also use the contact form on our website, or visit one of our 14 authorised dealer locations. We aim to respond to all enquiries within 1–2 business days.

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